I want to return an order?

That's how easy it is!

Send us the return item to the following address: GMBH - beGLOSS Logistic
Lindwurmstr. 54-56
D-80337 Munich / Germany
Please enclose a copy of the invoice or a piece of paper with your address the order ID

You can find the order ID on the invoice at the top right.

If you have any further questions, write to us in the chat.

 Important NOTE:
When returning from abroad, be sure to attach a copy of the invoice to the package; when returning from Switzerland or a non-EU country, this is mandatory. Otherwise your package cannot be processed by German customs. And it will be sent back.