payment and shipping
Shipping Information for Our Online Shop
We ship our beGLOSS products from Germany.
All our products are manufactured in Germany, adhering to strict legal requirements. This ensures the highest quality standards, safety, and reliability for our customers.
🚚 Shipping Partners:
We ship nationally and internationally with FedEx and DHL.
🔍 Tracking:
Both partners offer simple package tracking, with FedEx excelling in fast delivery and transparent service.
📦 Discretion:
All orders are shipped in neutral packaging without advertising or beGLOSS branding—your privacy is our priority.
🌍 Your Country Missing?
If your country isn’t listed, contact us via the online chat, and we’ll review adding shipping options.
⏳ Delivery Times:
Delivery times vary depending on the destination.
Please note!
📦 Customs Duties & Taxes:
When importing our products into your country, customs duties and taxes may apply. These must be paid directly to the customs authorities and are not covered by us.
✍️ Address Information:
For orders from Asia: We cannot process addresses written in Asian characters. Please provide your address in Latin letters to ensure smooth delivery.
✅ Tip:
Double-check your information before completing your order to avoid delays.
Shipping costs (including statutory value added tax)
Shipping to USA & Canada
The shipping costs based on the order value (net order value):
Shipping time 3-5 working days
Shipping to the UK & Ireland
The shipping costs based on the order value (net order value):
Shipping to France:
Shipping costs based on order value (gross value):
Domestic deliveries (Germany):
Shipping Costs (including VAT)
Deliveries within Germany:
Shipping costs based on order value (gross order value):
We also deliver to DHL - PACKSTATION stations.
Deliveries within the EU:
Shipping costs based on order value (gross order value):
*Does not apply to specific listed countries.
Shipping to Spain & Portugal:
Shipping costs based on order value (gross order value):
Shipping to Switzerland:
Shipping costs based on order value (net value):
Shipping to Norway:
Shipping costs based on order value (net value):
Shipping to Singapur
We calculate the shipping costs to Singapur based on the order value (net product value):
Shipping costs €26,90 - for orders up to a value of €99.99-
For orders from €100,- the shipping costs are €10.00-
Shipping to China
Shipping costs based on order value (net value):
Shipping to Taiwan
Shipping costs based on order value (net value):
Deliveries to South Korea
Shipping costs based on order value (net value):
Economy Express Shipping - International by Zones
Delivery time approx. 3-7 working days staggered according to zones
| Zone | Value of goods up to 99,99- Euro | Value of goods from 100,- Euro |
| 1 | 19,90 € | 9,90 € |
| 2 | 69,00 € | 49,90 € |
| 3 | 36,90 € | 26,90 € |
| 4 | 56,90 € | 39,90 € |
| 5 | 26,90 € | 19,90 € |
| 6 | 79,90 € | 99,90 € |
| Zone 1: | USA, Canada |
| Zone 2: | Australia, China, New Zealand |
| Zone 3: | Japan |
| Zone 4: | Belarus, Georgia, Ukraine |
| Zone 5: | Hong Kong, India, Israel, South Korea, Malaysia, Philippines, Saudi Arabia, Singapore,Taiwan, United Arab Emirates |
| Zone 6: | Rest of the World (If your country is not in the list, please send us an email.) |
Delivery Times
If no other timeframe is specified in the offer:
- Domestic (Germany): Delivery within 1–3 business days.
- International: Delivery within 5–8 business days after the contract conclusion (for prepayment, after payment receipt).
Important Notes:
- No deliveries on Sundays and public holidays.
- For items with different delivery times, shipping is done in a single shipment unless otherwise agreed. Delivery is based on the item with the longest timeframe.
Payment Options:
✔️ Cash on delivery (+€3 fee)
✔️ Credit cards: Visa, Mastercard, Amex, Union Pay
✔️ Invoice (14 days)
✔️ Klarna
✔️ Apple Pay, Google Pay
✔️ PayPal, Shop Pay
Bank Details:
Account Holder: beGLOSS GmbH
Bank: Deutsche Bank
BIC/SWIFT: DEUTDEMMXXX
IBAN: DE13700700100907165500
Have Questions?
Contact us via our chat for quick assistance.
You can also find our contact details in the imprint.